General medicine

Provided by a team of medical specialists

Access to a doctor anytime, anywhere. The General Practice Consultation allows you to ask any health-related question to a GP.

Our doctors can help you with many medical conditions, such as cold and flu symptoms, infections, anxiety , stress, allergies and provide advice on non-urgent medical conditions. Get the care you need in minutes from the comfort of your home, at work or while traveling.

Wherever you are, you can ask any health-related question and get an answer from a medical expert .

When necessary, you can also upload any additional medical information you have for our team to review along with your symptoms so we have a complete picture of your situation. For example, if you have images of rashes or skin conditions or perhaps medications you are taking, you can attach them to your query and our medical team will evaluate them. The doctor may prescribe medical prescriptions if he or she sees fit.

Contact our team of experts and we will try to resolve your health-related questions.

The phone consultation service is available 24 hours a day, 7 days a week. You can also schedule a video consultation from Monday to Sunday from 09h to 21h

Who can use this service?

As an employee you can access this service (if you are a health client, you already have this service in your policy, access it from your client area).

How does it work?

Fill out the form and a doctor will call you to offer you a medical evaluation.

  • 1Fill the form:

    Give a brief summary of your medical problem

  • 2Talk to a doctor

    Once your request is submitted, a doctor will contact you using the chosen method.

  • 3Find answers to your medical questions

    Ask as many questions as you need and our doctor will give you professional medical advice. If necessary, he or she will provide you with ongoing treatment to improve your health.

You can ask our doctors any questions about your health from the comfort of your home.

  • Talk to a professional to clarify medical problems and obtain medical recommendations.
  • This is not an emergency service and there are some situations that we cannot treat. If you need immediate attention, we recommend that you contact the emergency service.
  • If you have thoughts of suicide or self-harm, seek immediate help from local emergency services.